Shipping & Delivery Information

Individual Bucket Deliveries

  • Estimated delivery is 1-4 working days excluding bank holidays (average delivery time is under 48 hours).
  • All individual bucket deliveries are sent with the courier DX.
  • Signature from address is required (please let us know when placing the order if you require your order to be left with a neighbour as they will need to sign for it).
  • You will receive tracking information from DX to the email that you used when placing your order. Please check your spam.

Pallet Deliveries

  • Estimated delivery is 3-5 working days. Please add a delivery date to your order in the “order notes” box at the checkout page.
  • Please note pallet orders will come on a lorry with a tail lift, therefore good access to the property is required.
  • Delivery is curbside so you will be required to move the goods from the curb into your garden/property.

Additional Area Charges

There will be additional delivery charges to the following areas (Please contact us before placing your order. Any orders will be automatically refunded):

Channel Islands, Isle of Man, Scilly Isles, Ireland – No delivery available

Scottish Islands: No delivery available

Scottish Highlands: No delivery available

Scottish Lowlands: No delivery available

Isle of Wight: PO30-PO41

We apologise for any inconvenience, unfortunately due to product shape and weight they fall under a non-conveyable unboxed item which means we are limited to which couriers we can use.